Technology Helpdesk

At Richmond Community Schools, we take pride in fostering a conducive learning environment by providing robust IT support to both our valued students and dedicated teachers. Our IT department is committed to ensuring a seamless and technologically enriched educational experience throughout the school day.

Comprehensive Support for Students and Teachers

Within the dynamic landscape of modern education, technology plays a pivotal role. Our dedicated IT team is at the forefront, ready to assist students and teachers with a wide array of technology-related challenges. Whether it's troubleshooting software issues, resolving connectivity problems, or assisting with hardware concerns, our experts are here to make sure that everyone can focus on learning without any hindrances.

Immediate Assistance On-Campus

Understanding the urgency of technical issues, we've stationed our IT support on campus to provide immediate assistance. Whether it's a glitch during a crucial lesson or a technical hurdle in completing assignments, our team is just a step away, ensuring that the learning process remains uninterrupted.

Efficient Handling of Administrative Matters

Recognizing the importance of streamlining communication, we have designated the Business Office within the Board Office to handle inquiries related to billing, insurance, and other administrative matters. This specialized office is equipped to address these specific questions promptly and professionally. By directing such inquiries to the Business Office, we ensure that all concerns of this nature are efficiently managed, allowing our IT team to focus exclusively on immediate technology needs during school hours.

Prioritizing Student and Teacher Support

Our primary focus is on providing the best possible support to our students and teachers during their school hours. By prioritizing their immediate technology needs, we aim to create an environment where learning flourishes without any technological barriers. This commitment underscores our dedication to the seamless integration of technology in education, enhancing the overall educational experience at Richmond Community Schools.

Office 365 and Implemented Software

Richmond Community Schools proudly embraces Microsoft as its preferred technology partner. The robust suite of tools and applications offered by Microsoft aligns seamlessly with our commitment to providing an unparalleled educational experience. Microsoft's integrated ecosystem, particularly exemplified by Office 365, empowers our students and educators with a versatile range of applications that enhance collaboration, streamline workflows, and foster creativity. The familiarity and user-friendly interface of Microsoft products contribute to a smooth learning curve for our diverse community. Moreover, the comprehensive security features embedded in Microsoft's solutions align with our commitment to safeguarding sensitive educational data. The ongoing innovation and updates from Microsoft ensure that our technological infrastructure remains cutting-edge, facilitating a dynamic and adaptive educational environment. By choosing Microsoft, Richmond Community Schools prioritizes a holistic approach to technology integration, enhancing the teaching and learning experience for all members of our school community.

Microsoft 365

What is Microsoft 365?

Microsoft 365 is an online service that hosts several products and services for students, including but not limited to the following:

Microsoft Teams (Virtual Communication)
Microsoft Outlook (Student Email)
Microsoft Word (Document Creation)
Microsoft Excel (Spreadsheets)
Microsoft PowerPoint (Presentations)
Microsoft OneDrive (Document Storage)

Log into Microsoft 365 Click Here

Microsoft Teams

What is Microsoft Teams?

Microsoft Teams is a digital hub that brings conversations, content, and apps together in one place.  Educators can create collaborative classrooms, connect in professional learning communities, and communicate with school staff and students.  Teams serves as a video conference software such as Zoom.

Microsoft Outlook

What is Microsoft Outlook?

Microsoft Outlook is an email service designed for students, providing a platform for efficient communication. It facilitates seamless email management, helping students stay organized and connected.

Microsoft Word

What is Microsoft Word?

Microsoft Word is a digital tool that enables students to create and edit documents both online and offline. It offers a collaborative platform for document creation, enhancing the efficiency of students in their academic work.

Microsoft Excel

What is Microsoft Excel?

Microsoft Excel is a powerful spreadsheet software that assists students in organizing and analyzing data. It provides a structured platform for creating and managing spreadsheets, enhancing students' ability to work with numerical information.

Microsoft PowerPoint

What is Microsoft PowerPoint?

Microsoft PowerPoint is a presentation software that empowers students to create visually engaging and informative presentations. It allows for the integration of multimedia elements, enhancing the quality and effectiveness of student presentations.

Microsoft OneDrive

What is Microsoft OneDrive?

Microsoft OneDrive serves as a secure cloud storage solution, allowing students to store and access their documents from anywhere. It provides a convenient and reliable platform for document storage, ensuring easy retrieval and collaboration among students.


What is Schoology?

Schoology is a virtual learning environment for schools that allows teachers to create, manage, and share academic content with students.  The cloud based service allows teachers to post class documents and assignments, post daily reminders and updates, and message students.

Log into Schoology Click Here

Schoology Student Getting Started Guide Click Here